|
|
Post by flaster on Dec 22, 2011 9:19:43 GMT -5
When I go to start my subscription, it asks for the product code,,,after I enter it, it says its already in use and wont allow me to pay them.
What am I doing wrong.
And forget calling them or getting a hold them. They keep sending me to the same place with the same answers, and calling is nuts
Thanks
|
|
MeesterJamus
Goblin
SWTOR
@FutbolDude21586
Posts: 629 
Steam ID: FutbolDude21586
Xbox GamerTag: FutbolDude21586
|
Post by MeesterJamus on Dec 22, 2011 9:21:57 GMT -5
The Force is weak with this one...
Isn't the web page down for "maintenance" or whatever BS this morning? I can't login to enter my CC info. Maybe that's the problem?
|
|
|
|
Post by flaster on Dec 22, 2011 9:24:53 GMT -5
No it isnt down for me and yes i am weak with the force....commando duh! 8P
|
|
MeesterJamus
Goblin
SWTOR
@FutbolDude21586
Posts: 629
Steam ID: FutbolDude21586
Xbox GamerTag: FutbolDude21586
|
Post by MeesterJamus on Dec 22, 2011 9:27:05 GMT -5
I've been waiting for an hour with the page constantly reloading itself every 5 seconds so I don't know. Sorry.
|
|
|
|
Post by flaster on Dec 22, 2011 9:33:25 GMT -5
hehe it reloaded twice then came up,,,,I am sure its something simple, if only I could get to the payment page....They could suck some of my hard earned cash from me and I could play the game and we would all be happy!
oh well will keep looking for answers on the game page
|
|
kito
Bogun
Torian
CotNS
SWTOR Reliant
Posts: 5
|
Post by kito on Dec 22, 2011 16:15:38 GMT -5
I am seeing the same probelm, it shows that I completed my 5 security questions & contact info but still needed a Registration Code, that was used for my Preorder code and will not work again. I cannot go further without this. I saw this similar problem when I got the download but thought since it let me in the game, I was past this. I see many others having the same issue : www.swtor.com/community/showthread.php?t=35636&page=44 |
|
Maeve
Rampager
Posts: 2,389
|
Post by Maeve on Dec 22, 2011 18:22:49 GMT -5
The preorder code and the product code are two separate codes. I was issued a preorder code and then, in my case, was emailed my product registration code just prior to retail release. I ordered the digital deluxe from Origin.
|
|
kito
Bogun
Torian
CotNS
SWTOR Reliant
Posts: 5
|
Post by kito on Dec 22, 2011 19:21:56 GMT -5
Ok here we go, for any that are having this issue where you did not get a code or being told your code has been used. 1. Call the number below For any of you who haven't received your product registration code from an Origin digital edition, please contact EA at help.ea.com/ or via twitter @askeasupport . Additionally, you may call EA phone support: 1 (866) 543-5435 for the USA and 08702432435 for the UK. 2. Have your Order number ready and the person on the EA support can get your code for you |
|
