WoW : Care Packs

[Zeli]

ve3d.ign.com/articles/news/52322/World-of-Warcraft-Offering-Care-Packs-Instead-of-Account-Restorations

World of Warcraft Offering Care Packs Instead of Account Restorations
Jan 08, 2010 at 12:49 PM - Jube

WoW.com talks about a change to Blizzard's account restoration policies. With the number of World of Warcraft subscriptions out there, I'm sure everyone can imagine how often customer service is contacted by players wanting rollbacks due to hacked accounts and the like. Blizzard's billing support actually has the ability to do these "rollbacks" on the spot. Of course this leads a certain amount of abuse to the system as well.So what is Blizzard doing in an attempt to rectify the situation? Account admins are being told not to restore people's characters and items after their accounts are hit by gold sellers and keyloggers. Instead, they are to offer subscribers a "care package".

If the player does not accept this care package, they are then forced to go into a character restoration queue that is consistently several days to weeks long. According to sources familiar with the situation, this "care package policy" has been implemented in order to lighten the work load of those Blizzard employees who perform account restorations. Similar policies have existed at other times account compromises have been high, such as during the transition from Vanilla WoW to The Burning Crusade.

This care package being offered consists of the following:

* 2,500 gold
* 2 Emblems of Frost
* 10 Emblems of Triumph for every day the player has had to wait to receive the care package If the player accepts the care package, their restoration case is considered closed and no additional items or gold will be restored on the account that were lost because of the security compromise.

So this has me thinking I should look into an account authenticator.

EDIT : Update: According to Blackblade, you get most of your soulbound items back with the care package as well