Post by Zeli on Aug 27, 2014 9:07:43 GMT -5
Source: www.ign.com/articles/2014/08/26/archeage-players-hit-with-unauthorised-transactions-from-trion-worlds
This almost happened to me. I received an email from Trion stating that the gift of the Archeum Founders pack ($150) did not go through. I had my debit card saved in my account. I thought the e-mail was a fake and perhaps a phishing scam because I had the funds in my account so I don't know why it declined. I usually only keep enough money in that account for automatic bill pay so maybe I lucked out and a bill cleared before this attempt because the email stated that I didn't get charged. Then I began to worry that multiple "gifts" were purchased and that perhaps only this one declined. I did not use the links in the email. I went directly to the Trion website. I checked my Trion Account Transaction History to verify. I immediately changed my password and removed my card information from my Trion account and I have now added the Glyph Authenticator.
The hackers are accessing individual Trion accounts looking for any with a valid form of payment attached, and then gifting the ArcheAge Founder's Packs to themselves.
I highly recommend anyone with a Trion account (ArcheAge, Rift, Defiance, Trove, etc.) to add the Glyph Authenticator to their account: glyph.trionworlds.com/account/security/security-flow
More stories of this happening are posted on the ArcheAge reddit here: www.reddit.com/r/archeage/comments/2eloiw/account_hacked_attempted_credit_card_fraud/
ArcheAge (& Trion) have stated that "Trion Worlds' security has not been compromised in any way," and that "all players affected by fraudulent charges will be automatically refunded within the next few hours today." LINK: forums.archeagegame.com/showthread.php?32346-Regarding-Reports-of-Unauthorized-Transactions
Original story: Players of MMO ArcheAge have reported unauthorised transactions of $150 USD on their accounts, charged to them without permission by publisher Trion Worlds.
Numerous players on the ArcheAge forums have detailed automatic credit card and PayPal charges for the $150 Archeum founder's pack. Some players even report having never played or even heard of ArcheAge, but still being charged because they had previously played other Trion games such as Rift or Defiance.
Numerous players on the ArcheAge forums have detailed automatic credit card and PayPal charges for the $150 Archeum founder's pack. Some players even report having never played or even heard of ArcheAge, but still being charged because they had previously played other Trion games such as Rift or Defiance.
This almost happened to me. I received an email from Trion stating that the gift of the Archeum Founders pack ($150) did not go through. I had my debit card saved in my account. I thought the e-mail was a fake and perhaps a phishing scam because I had the funds in my account so I don't know why it declined. I usually only keep enough money in that account for automatic bill pay so maybe I lucked out and a bill cleared before this attempt because the email stated that I didn't get charged. Then I began to worry that multiple "gifts" were purchased and that perhaps only this one declined. I did not use the links in the email. I went directly to the Trion website. I checked my Trion Account Transaction History to verify. I immediately changed my password and removed my card information from my Trion account and I have now added the Glyph Authenticator.
The hackers are accessing individual Trion accounts looking for any with a valid form of payment attached, and then gifting the ArcheAge Founder's Packs to themselves.
I highly recommend anyone with a Trion account (ArcheAge, Rift, Defiance, Trove, etc.) to add the Glyph Authenticator to their account: glyph.trionworlds.com/account/security/security-flow
More stories of this happening are posted on the ArcheAge reddit here: www.reddit.com/r/archeage/comments/2eloiw/account_hacked_attempted_credit_card_fraud/
ArcheAge (& Trion) have stated that "Trion Worlds' security has not been compromised in any way," and that "all players affected by fraudulent charges will be automatically refunded within the next few hours today." LINK: forums.archeagegame.com/showthread.php?32346-Regarding-Reports-of-Unauthorized-Transactions
