Veleuk
Carcass Eater
Warrior Seekers of Truth
Posts: 275
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Post by Veleuk on Apr 8, 2010 15:52:14 GMT -5
Mythic has had some substantial billing issues..... there are a few threads on users being billed multiple times. WARDAOC
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Veleuk
Carcass Eater
Warrior Seekers of Truth
Posts: 275
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Post by Veleuk on Apr 9, 2010 11:28:47 GMT -5
From reading today.... even if you have a long since cancelled account, check your billing statements. Something bad is still happening.
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Slurm
Nightwalker
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Post by Slurm on Apr 9, 2010 11:34:30 GMT -5
Had my wifey check the account this morning, seems to be okay other than all these deposits made by something called Mythicbank for 15 bucks each.
Goin to Vegas bitches, nice knowin ya!
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Veleuk
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Warrior Seekers of Truth
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Post by Veleuk on Apr 9, 2010 12:23:06 GMT -5
You pulled an Office Space, didn't you?
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Post by Rer on Apr 9, 2010 13:28:02 GMT -5
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Veleuk
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Warrior Seekers of Truth
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Post by Veleuk on Apr 9, 2010 13:59:01 GMT -5
That is awesome.
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Slurm
Nightwalker
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Posts: 5,065
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Post by Slurm on Apr 9, 2010 14:20:13 GMT -5
I can almost see being mad enough about having to go through the hassle of getting your money back (or worse, getting overdraft charges if it drained your account and having to rectify those) so much so that you want something for your troubles, but to tantrum for something that they logically have little chance of giving you on top of unsubbing and writing the game off (which he's doing via twitter) because of what was most likely a database error is kinda dumb to me.
It sucks for sure, and yeah, I'd be a bit pissed to have to spend my free time fixing it, but it can and will be fixed. I am interested to see what kind of fig leaf Mythic uses though.
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Veleuk
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Warrior Seekers of Truth
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Post by Veleuk on Apr 9, 2010 14:26:21 GMT -5
Bonus renown probably.
The returned check fees, other non-refundable late charges and now the sense of a lack of security when using a debit/credit card with Mythic makes me side with people throwing a tantrum.
This is huge. I wanna see who's head will roll cause blaming it on the outsourced billing vendor will not stand up.
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Slurm
Nightwalker
Wimmy Wam Wam Wazzle!
Posts: 5,065
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Post by Slurm on Apr 9, 2010 14:39:30 GMT -5
Not saying it's not a big deal. It's a massive deal (no pun intended). But more so to show you that this kind of thing can and does happen. Is it really that you have to call Mythic into question, or their system which is probably similar to the one used many of the people who have your card digits?
What get's me is people that run around with their arms flailing because of stuff like this. Yeah, bad shit happened and it needs to be fixed, but it doesnt mean you cant do it with a level head.
As soon as he got his bank statement dude was blasting crap on twitter every 5 minutes about how hes unsubbing and hes going back to allods and "this is the final nail in the coffin"
Sure, be a little pissed, but maybe wait to see where exactly the blame needs pointed
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Post by GrilledCheese28 (aka Aruth) on Apr 9, 2010 16:12:37 GMT -5
So is this correct? It shows my account "Active" ...but I am guessing that's because I tried the free trial last year? I certainly havent been giving them any coin.
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Post by Rer on Apr 9, 2010 16:27:06 GMT -5
I'm not saying I agree with him Slurms, but I can understand where he's coming from. That could have potentially really fucked him up financially.
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Veleuk
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Warrior Seekers of Truth
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Post by Veleuk on Apr 9, 2010 18:39:41 GMT -5
I cancelled my account in May last year, but it stayed open until August with the same results as you Aruth. I was able to login and play, however the account management and credit card never showed a bill.
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Slurm
Nightwalker
Wimmy Wam Wam Wazzle!
Posts: 5,065
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Post by Slurm on Apr 9, 2010 18:53:33 GMT -5
Yeah, and after thinking about it some more I think that's the real kicker and I completely see that perspective. Well, my wife made me when I explained that we could have been charged a bunch of money because of a billing error.
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Post by Rer on Apr 9, 2010 19:52:32 GMT -5
I mean, if you're a poor gamer living paycheck to paycheck, that could mean overdraft fees, bills piling up, interest payments, no money for food etc.
I mean sure that's worst case scenario, but I'd put money down (okay bad choice of wording there...) that some people were affected in that way.
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Post by GrilledCheese28 (aka Aruth) on Apr 9, 2010 20:44:07 GMT -5
I cancelled my account in May last year, but it stayed open until August with the same results as you Aruth. I was able to login and play, however the account management and credit card never showed a bill. Ok. I've never been a subscriber though. I'm guessing it must be the unlimited trial thang.
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